The digital shopping experience
Picture this: your customers enjoy a unique and relaxing shopping experience. One which combines all the advantages of offline and online retail, making shopping more satisfying and more successful. Well, shopreme makes this possible!
shopreme digitalises all processes within your retail business, with the tool perfectly adapted to your market and needs.
This means that the customer journey doesn’t start in your shop, but wherever your customer is now – at home on the sofa, having lunch in the office, or out and about. None of their precious time is wasted. The app also shows relevant campaigns and discounts, increasing customer loyalty and making marketing more efficient.
shopreme gives your customers that corner shop experience – this digital shopping consultant understands your customers and their shopping behaviour and can display personalised offers and recommendations. shopreme even directs customers to the products, draws attention to vouchers, automatically enters loyalty points, and safely stores the receipt after payment. In addition, the app provides further information on individual products using descriptions or multimedia content.
Existing customer loyalty programmes can be easily integrated into the shopreme app, ensuring your customers never miss out on benefits.
How shopreme works
Most friction when shopping in Brick&Mortar stores is encountered at the checkout:. The current process is both inefficient for the retailer and inconvenient for the shopper. Checkout queues lead to high staff costs for the retailer, take up valuable space and – most importantly – are a point of frustration for the customer.
shopreme solves these problems by fully digitising the checkout process. Customers open the retailer's app, scan the products themselves and complete the purchase on their phone via mobile payment. They then immediately receive a digital invoice. Research showed that customers using self-checkout apps complete their purchases in a third of the time of customers without an app, but they also have 10% larger baskets.
Problems with Self-Checkout systems
Some retailers have started rolling out self-service checkouts. We believe that this is only half the solution, since it solves just one of the problems:
Although it may be a little less staff intense, it takes up a lot of space in the store and, more importantly, customers are still required to stand in line and scan all their products at the exit. Studies show that customer acceptance of such systems still leaves a lot to be desired.
Also, retailers miss out on valuable insights into their customers' behaviour and have no link between purchases and customers.
Problems with Pre-Scanning-Apps
Another solution that came up in the past was "pre-scanning": customers can scan products on their smartphone – but payment still has to be completed at the checkout. This approach does not solve the problems retailers are facing. Customers keep on standing in line, the checkout is still staffed and the checkout area stays occupied.
In the face of these alternatives, we strongly believe that the approach we are taking with shopreme is by far the best solution for traditional retail - and our customers are proving us right.
Customer success stories
We are working together with BILLA to transform the shopping experience at the largest supermarket chain in Austria. After a successful internal trial period our solution is now available for all of their customers.
- All ~70,000 BILLA products are supported – including items packaged at the time of purchase like weighed products and delicacies.
- Integration of the jö loyalty programme used by multiple large retailers in Austria
- Digital invoicing in accordance with Austrian fiscalisation legislation
With its innovative store concept, Freiraum in Berlin is the perfect match for shopreme.
All payments in the
In addition, products can be selected for home delivery.
Munich airport has launched Tap, Pay & Enjoy based on shopreme, and with it, the airport emphasizes his innovation leadership as Europes best airport.
Our partnership with Wirecard and SES-imagotag enables customers to tap price labels with their mobile phones and pay via shopreme web without ever downloading an app.
Our partnership with SES-imagotag started in 2016. Combining imagotag’s leading electronic shelf labels with shopreme provides a sensational, unmatched experience for both user and retailer.
And if you are already a customer of SES-Imagotag, we can import your product data from day one.